Upper Cape: no travel fee
The Upper Cape towns below are in our no-travel-fee area. A visit in Bourne is priced under the same service schedule as a visit in Falmouth, Mashpee or Sandwich. Choose the address where the computer, router or printer needs attention, even if your billing address is elsewhere. For a seasonal property, use the Cape address when checking the travel fee.
- Bourne — no travel fee.
- Falmouth — no travel fee.
- Mashpee — no travel fee.
- Sandwich — no travel fee.
Opening a house? The seasonal-home checklist helps you separate an internet-service restart from a device that needs reconnecting.
Mid-Cape: Barnstable, Yarmouth and Dennis
These Mid-Cape towns also have no travel fee. Hyannis is part of Barnstable, so choose the Barnstable / Hyannis option in the booking form. Dennis Port is part of Dennis. Using the town field for the municipality and the address field for the village helps describe the destination without treating each village as a separate service area.
The two town guides explain village names and preparation for a home or small-office visit. They use the same published prices as the rest of the Cape.
Lower Cape: no travel fee
Brewster, Harwich, Chatham and Orleans are in the no-travel-fee zone. The fee does not increase as you move along this list. Tell us whether the appointment is for a home, a home office or a small office, and describe the equipment involved. A location inside the no-fee zone still has the applicable service charge and any minimum listed in the price schedule.
- Brewster — no travel fee.
- Harwich — no travel fee.
- Chatham — no travel fee.
- Orleans — no travel fee.
For a weak signal in one room, read Wi-Fi and network help before choosing a visit.
Outer Cape: Eastham is the no-fee exception
Regional labels are a way to browse this page; the individual town is what matters for the fee. Eastham has no travel fee. An on-site visit in Wellfleet, Truro or Provincetown adds $35 per visit. Do not apply an Outer Cape fee to Eastham just because it appears under this heading.
- Eastham — no travel fee.
- Wellfleet — $35 travel fee per visit.
- Truro — $35 travel fee per visit.
- Provincetown — $35 travel fee per visit.
For a computer that starts normally and has working internet, remote support may fit the problem without an on-site visit. We confirm whether the work can be handled remotely before starting.
South Shore: $35 per on-site visit
Every South Shore town listed here has the same $35 on-site travel fee. This is the published service-area list, rather than a promise to cover any address described broadly as the South Shore. Select your town in the booking form and check the service and fee before agreeing to work. We remain based in Dennis Port; these are places we visit.
- Abington — $35.
- Bridgewater — $35.
- Carver — $35.
- Cohasset — $35.
- Duxbury — $35.
- Halifax — $35.
- Hanover — $35.
- Hanson — $35.
- Hingham — $35.
- Kingston — $35.
- Marshfield — $35.
- Middleborough — $35.
- Norwell — $35.
- Pembroke — $35.
- Plymouth — $35.
- Rockland — $35.
- Scituate — $35.
- Wareham — $35.
- Weymouth — $35.
- Whitman — $35.
Match the place to the work
A house visit for computer troubleshooting or printer help uses the home and personal rate of $99/hour, with a 1-hour minimum. An office visit is $125/hour, with a 1-hour minimum. A new computer or Windows 11 setup is $149 per computer. Add the town's travel fee where it applies; a no-fee town does not make the service itself free.
On-site hours are Saturday 8 am–4 pm and Sunday 10 am–3 pm, by appointment. Remote support is weeknights 6:00–8:30 pm ET, at $65 for the first 30 minutes, then $125/hour. Describe both locations if you need help at a house and a business; we can agree the scope before you choose the work.