Sheet P-01 · Schedule of fees

Every fee is on this sheet.

No sales call, no “contact us for a quote.” Your free plan shows the price before you pay anything — and the infrastructure underneath is billed at exactly what it costs.

Free · no call · no card

  • PlanFree
  • Sales callNone
  • Month 1Included in setup
Detail A · What you pay, and when Example: tier, $3,900

Setup · one-time, fixed

50% to reserve
when your move is complete

Monthly · infrastructure at cost + operation

Month 1 included · billed from month 2
  1. Free planDescribe your office, see your office drawn, get a price and a timeline. $0.
  2. ReserveAccept the agreement online and pay the first half. The scan confirms the plan; we build about 3 weeks before your chosen move week.
  3. Switch-overOn a switch-over night you pick after the rehearsal. Second half due when your move is complete.

Summary: the plan is free. When you reserve you pay the first half of the fixed setup fee. The second half is due when your move is complete. The first month of infrastructure and operation is included; monthly billing starts with month 2.

SheetP-02
Setup · one-time

Three tiers. Your office sets yours.

Fixed fee
by office size

The tier comes from two counts: people and servers. The higher of people or servers sets your tier. Your free plan shows the tier and the price before you pay anything, and a read-only scan after you reserve confirms it — for everything your plan covers, it can come in lower, never higher.

Every move includes, whatever the tier

  • Files and logins recreated; covered program servers copied as your plan describes
  • Online backup of every server, daily, with a restore test every month
  • Your first month of infrastructure and operation, included

Three ways in. Same plan, same checks.

VNYX works out which one fits from your answers — or you choose. We check your plan against our catalog before you see it.

The three ways in: who each is for, what VNYX delivers, the setup fee and the monthly fee
Way in What you get Setup · one-time Monthly
D-01Move my officeYou have a server, a firewall or a backup box in the office today. Files and logins recreated; covered program servers copied as the plan describes. Core$1,900Office$3,900Firm$5,900By tier Infrastructure at cost + $45/person, min. $450
D-02Build from scratchA new firm with nothing physical yet. Network, firewall, logins, servers, online backup and monitoring — and every computer connected. No data to copy. Core$950Office$1,950Firm$2,950Half the tier Infrastructure at cost + $45/person, min. $450
D-03Host a systemYou need one server for one program. Your server, in your dedicated environment, with your licenses — delivered ready: on, connected, backed up, monitored, with access for your users. You or your software vendor set up the program, with our guide. When a vendor has its own hosting rules, your plan says so. Flat$490 Infrastructure at cost + $45 per user of the system, min. $200
Note

We build, copy and rehearse before your switch-over night — and once you've reserved, your move page shows each step, from the scan to the switch-over. See sheet H-04

SheetP-03
Monthly · after the switch-over

Infrastructure at cost. Operation per person.

Two lines
on every bill

Your monthly bill has two lines: infrastructure at exact cost, itemized, and VNYX operation — $45 per person, with a $450 minimum per office. Your cap holds for 12 months from the switch-over night. Covered work can cost less; anything above the cap needs your approval.

Your first month after the switch-over — infrastructure and operation — is included in the setup fee. Bank debit (ACH) by default; card also accepted.

Operation, every month

  • Servers kept up, updated and watched for room to grow
  • Online backup every day — and a restore test every month
  • Monitored and verified 24/7 — security checks, weekly night updates and your team’s sign-ins watched
  • Support Mon–Fri, 8 AM–8 PM ET — outside those hours we respond to outages; anything else is answered the next business day
  • Routine repairs within your plan and cap are recorded; new work and higher costs need your approval
  • Monthly report in your activity history: checks, restore-test results, updates and changes

Monitored and verified 24/7 means checks around the clock, with alerts to you and to VNYX. Anything that needs a person is answered in writing, Mon–Fri, 8 AM–8 PM ET. Outside those hours we respond to outages; anything else is answered the next business day. It is not a 24/7 call center.

Calc. P-03.1Estimate
12
1
VNYX operation
/mo

Infrastructure monthly, itemized on your plan
At cost
Setup · tier one-time · month 1 included
Operation · months 2–12
First year, before infrastructure

Estimate. Setup + 11 × operation. Infrastructure for months 2–12 is added at exact cost, itemized on your plan.

Get your free plan · 12 people
SheetP-04
Notes & exclusions

What's not in the fee.

Read before
you reserve
Note 1

Infrastructure, at exact cost

Your monthly bill has two lines: infrastructure at exact cost, itemized, and VNYX operation — $45 per person, with a $450 minimum per office. Your cap holds for 12 months from the switch-over night. Covered work can cost less; anything above the cap needs your approval.

Note 2

Outside the scope, for now

  • Wi-Fi and office cabling
  • Phones
  • Printers and hardware repairs
  • Email — it stays where it is today
  • Setting up third-party programs (you or your vendor do it, with our guide)

VNYX doesn't move these and doesn't price them in. Keep whoever handles them today.

Note 3

Programs on your server

Programs come along only on servers your plan copies disk by disk. File and sign-in servers are recreated; their programs do not come along. Your plan says what happens to each server and flags license or hosting restrictions. Need a fresh server for one program? You or your vendor set it up with our guide.

Six parts · in the fee
  • 01Servers
  • 02Firewall
  • 03Connection
  • 04Online backup
  • 05Computers
  • 06Monitoring
Dedicated to your firm
Separate · priced

Host a system

Outside the boundary
  • Wi-Fi & cabling
  • Phones
  • Printers & hardware
  • Email
  • Setting up programs
Detail B · Scope boundary
SheetP-05
Comparison ledger

How the arrangement compares.

Qualitative
no figures

Plenty of part-time helpers and hourly shops do good work. This ledger compares how each arrangement is set up — not the people in it. Where VNYX is the wrong fit, it says so.

Comparison of a part-time IT helper, an hourly IT shop, and VNYX IT
Line item Your nephew, or a part-time IT guy An hourly IT shop VNYX IT
L-01Fee known upfront VariesOften informal — depends on the hours and the favor. EstimateUsually quoted, then billed by the hour. YesPublished on this sheet, fixed on your plan.
L-02Sales call required NoYou just call them. UsuallyA meeting to scope and quote the work. NoFree plan online, agreement online.
L-03Who the setup belongs to UnclearOften whoever set it up, with their own login. VariesWorth asking before you sign. Your firmDedicated to your firm — and yours to take with you if you leave.
L-04Markup on servers VariesWorth asking. VariesWorth asking. NoneInfrastructure at exact cost, itemized on every bill.
L-05Changes approved by you InformalWhen you think to ask. VariesDepends on the shop's process. AlwaysPlan changes need approval; routine repairs are recorded.
L-06Restore actually tested RarelyNot usually part of the arrangement. SometimesMay be offered, sometimes as an extra. MonthlyBackup every day, a restore test every month, both in your report.
L-07Watched after hours If freeWhen they happen to be available. VariesDepends on the contract. 24/7Monitored and verified 24/7. Alerts to you and to VNYX. Not a call center.
L-08Fixes Wi-Fi, printers, phones OftenUsually the reason you call them. UsuallyMost shops cover on-site hardware. NoOut of scope for now. Keep who you have for these.
SheetP-06
Questions on fees

Asked before paying.

Answers
in plain words
Q-01What if my office has more than 30 people or 5 servers?

The tiers stop there because that's the size of office VNYX is built for today. You can still get the free plan. If your office isn't a fit yet, the plan says so plainly and invites you to email us about future availability — it won't stretch a tier to cover you.

Q-02Why is the infrastructure “at cost”?

Your monthly bill has two lines: infrastructure at exact cost, itemized, and VNYX operation — $45 per person, with a $450 minimum per office. Your cap holds for 12 months from the switch-over night. Covered work can cost less; anything above the cap needs your approval.

Q-03What is the 50% to reserve for?

Pick your move week before paying the deposit. After you reserve, a read-only scan confirms your plan. We start building about 3 weeks before the move week you pick, after you approve the final plan. Accounting firms: no building or changes to your old server from January 1 through April 15. The balance is due when your move is complete. Month 1 after the switch-over is included; monthly bills start with month 2.

Today you get and save your plan; reservations open with our first moves.

Q-04What if the scan finds something the plan didn't?

The read-only scan after you reserve confirms the price. For everything your plan covers, it can come in lower — never higher. If it finds something your plan doesn't cover, what happens is written in the agreement you read before paying.

Q-05What about refunds and leaving?

Cancel before we start building for a full deposit refund, with nothing deducted, even if you have waited months. After building starts and before completion, we deduct only infrastructure already used, at exact cost. Your monthly price cap holds for 12 months from the switch-over night; anything above it needs your approval. Give us 30 days’ notice in writing, on your move page or by email, then confirm through the link we email you. Your office keeps running during the notice. We transfer your servers, data, private network and backups into your firm’s name, or copy them into your account if a direct transfer cannot work. We hand over administrator access, keys, your plan and the history of checks and restores. Shared VNYX services and the connection app do not transfer; we show the cost of your replacement connection before you confirm. No exit fee.

Q-06Why is the switch-over at night or on a weekend?

We rehearse first, then switch you over on the night you pick. We keep your old server, without erasing it, ready for a switch-back for up to 72 hours. Telling us “Everything works” closes that window early. If we need to go back, you turn the old server on when we ask; files are read-only for about 30 minutes. Some changes to your sign-in system cannot be undone.

Q-07How do I pay?

Bank debit (ACH) by default; card also accepted. The same method covers the second half and the monthly bill. One bill from VNYX — no separate bills from anyone else.

Q-08Where does it run?

In a private cloud set up for your office, in a US data center, on a network kept apart from every other client. That's the specification, not the job: what the fee buys is the move — plan, build, switch-over — and the operation that follows.

Q-09When can I reach you?

Support: Monday–Friday, 8 AM – 8 PM Eastern (ET). Outside those hours we watch your systems and respond to outages; anything else is answered the next business day. Write to contact@vnyxit.com.

Sheet P-07 · Next

Your price, on your free plan.

Tell us about your office in plain words and watch it drawn. Your free plan shows today and tomorrow side by side, the tier, the price and a timeline. Nothing is touched until you reserve.

Free · no call · no card

Get your free plan