What we collect, and why.

This page covers the website vnyxit.com and the free plan you can request on it. If your firm becomes a client, the data we handle while moving and running your infrastructure is governed by the service agreement you accept and its data processing terms — not by this page.

01Who we are

VNYX IT (“VNYX”, “we”) moves and runs small offices’ servers, connections and backups. When you write to us, a person reads it.

02What we collect

• The drawing form keeps these details in this browser when you finish, without sending them to VNYX: your name, firm name, work email, state, industry, number of people, and your answers about how the office runs today (for example: a server in the closet, a firewall or backup box, what worries you).
• The call-back and booking forms on vnyxit.com (the home page and /cape-cod) send us your name, phone number, town, what you need and your message. A booking also sends your email address, the visit address and the time you picked. We also record which ad or link brought you to the page, if any.
• What you send us by email, phone call, text message or WhatsApp.
• Basic technical logs kept by our hosting provider to keep the site running and safe: IP address, browser type, the page requested, and the time.

We don’t ask for passwords — ever. Not on this site, not by email, not on a call.

03Cookies and measurement

On the vnyxit.com home page and vnyxit.com/cape-cod we use the Meta Pixel (Meta Platforms, Inc.) to learn whether our Facebook and Instagram ads bring visits and requests. It sets first-party cookies and sends Meta the page visited, your browser and IP address, and whether you sent the call-back form, booked a time or clicked our email, phone or WhatsApp link, with the kind of help you picked. It does not send your name, phone, email or address. If your browser sends a Global Privacy Control signal, the tag does not load. You can also limit ad tracking in your Facebook ad settings.

Every other page on this site sets no advertising or analytics cookies. If we add a measurement tool anywhere else, we will name it on this page, say what it collects, and update the date above before it goes live.

04How we use it

• If you contact us, to prepare your plan and reply with the documents you request.
• If you ask for a call back or book a visit, to call you, confirm the visit and do the work.
• To learn which of our ads bring visits and requests (the home page and vnyxit.com/cape-cod only, see 03).
• To keep the site secure and working.
• The current drawing form sends no analytics events to a measurement service.

We don’t sell your information and we don’t share it with anyone for their own advertising, other than the measurement data in 03, which Meta handles under its own terms. The drawing form does not subscribe you to marketing email.

The drawing on this website uses your answers and our public catalog in your browser. This form currently keeps a local copy; it does not send a request or an email. If you email us your plan details, we use them to reply and prepare your plan.

05Who processes it for us

Website hosting handles the technical requests needed to serve these pages. If you email us, our email service handles your message. A call-back request is stored by our hosting provider and sent to us by email. A booking goes through our scheduling service, which sends you the confirmation. WhatsApp messages go through WhatsApp (Meta Platforms, Inc.) under its own terms. Meta receives the measurement data described in 03. Client data processing and the companies involved must be disclosed in the data processing terms before reservations open. Write to contact@vnyxit.com with questions.

06How long we keep it

• Local form entries: stay in this browser’s site storage until you clear it. We cannot delete that local copy for you.
• Call-back requests: deleted automatically from our hosting after 60 days; the email copy stays in our mailbox until we delete it.
• Bookings: kept in our scheduling service and email as our record of the visit; write to us to ask for deletion.
• Client scan data: kept for the agreement plus 12 months, or deleted within 30 days after a refund, as the agreement describes.
• After an exit: we delete VNYX copies of client data within 30 days, except billing records that must be kept by law.

07Your choices

Write to contact@vnyxit.com to see what we have about you, correct it, or have it deleted. We reply in writing. If a law where you live gives you additional rights, we honor them. We cannot delete Meta’s copy of the measurement data in 03; use your Facebook ad settings or Meta’s own privacy tools for that.

08Security

The initial scan only reads counts and settings. The migration agent needs separate consent to copy files. We keep client networks separate, use an encrypted connection and test a restore every month. See Trust & honesty for the service details.

09Children

This site is for businesses. It is not directed to children, and we don’t knowingly collect information from anyone under 16.

10Changes

When this page changes, the date at the top changes too. If a change affects how we use information you already gave us, we’ll email you before it takes effect.