Security, Ownership & Exit Terms

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Yours, and dedicated

Ownership · access · exit

Detail 2 · Exit package

Exit packageYours to take with you if you leave

Dedicated to your firm. VNYX just runs it.

You · Owner
Your servers and data run in a private cloud set up for your office, on a network isolated from every other client. You never need to touch an admin console — you approve changes from your panel.
VNYX · Operator
VNYX runs it as administrator. That’s the access running it requires — and changes to the scope or price cap wait for your approval.
Exit · Documented
Give us 30 days’ notice in writing, on your move page or by email, then confirm through the link we email you. Your office keeps running during the notice. We transfer your servers, data, private network and backups into your firm’s name, or copy them into your account if a direct transfer cannot work. We hand over administrator access, keys, your plan and the history of checks and restores. Shared VNYX services and the connection app do not transfer; we show the cost of your replacement connection before you confirm. No exit fee.

What you own

Your data, your files

Everything on your servers is yours — files, programs, settings. We run it for you.

What it costs

Infrastructure at exact cost

Servers, firewall and backup are billed at what they cost us, itemized. We earn on running it, not on reselling servers.

Cancel before we start building for a full deposit refund, with nothing deducted, even if you have waited months. After building starts and before completion, we deduct only infrastructure already used, at exact cost. Your monthly price cap holds for 12 months from the switch-over night; anything above it needs your approval.

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Access sequence

Talk → reserve → scan → build

No access before you reserve. The scan only reads.

Your free plan uses your answers. After reserving, double-click the read-only scan program. It confirms the plan; we build only after final approval, about 3 weeks before your chosen move week. Accounting firms: after April 15.

01 · No access

Describe your office

We start with the answers you give us. Your office is drawn as you answer.

02 · No access

Your free plan

Today vs. tomorrow, a price and a timeline. We check it against our catalog before you see it.

03 · Your decision

Reserve online

Accept the agreement and pay 50% — or walk away with nothing owed. Today you get and save your plan; reservations open with our first moves.

04 · Read-only

The scan

Confirms the price. For everything your plan covers, it can come in lower — never higher. Anything outside your plan: see the agreement.

05 · Build

Your new setup

About 3 weeks before your move week. Add the separate migration agent with a double-click and your code; we copy and rehearse.

06 · Switch-over

Your switch-over night

We rehearse first, then switch you over on the night you pick. We keep your old server, without erasing it, ready for a switch-back for up to 72 hours. Telling us “Everything works” closes that window early. If we need to go back, you turn the old server on when we ask; files are read-only for about 30 minutes. Some changes to your sign-in system cannot be undone.

After you reserve

What the scan reads

Double-click the read-only scan program on your server. It makes outbound connections only; we do not ask you to open a port or give us a password. The later migration agent is a separate program with its own consent: double-click it and enter your code.

It reads hardware, disks and how full they are, the server’s version and when its support ends, what roles it plays (logins, files, printing, databases), the size of shared folders, programs present, how many users and computers there are, and what backs it up. The list is shown before you run it, and you can download everything it collected.

What it never reads

Look, don’t open

The scan never reads file contents, email, passwords or browsing history. Copying files later needs your separate consent. Restore checks read a sample of files to compare the restored copy. We add a small connection app to each company computer through your domain policy. No router changes. It connects only to your new servers; your internet stays as it is. Company laptops can reach your files from anywhere with internet. Keep company computers on during the two weeks before the night; if one stays off throughout, we arrange a short screen share.

Before you reserve, there is no scan at all — your free plan is drawn from what you tell VNYX.

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Change procedure

Plan changes and repairs

Your plan: preview, approval, then we build.

Preview
We show your final plan before building and ask again before changing its scope or price cap. Routine repairs within the plan are recorded.
Your approval
Approve the final plan and changes to its scope or cap. Routine repairs within it are recorded.
Tested action
We handle routine repairs within your plan and price cap, and record them. New work, larger servers and anything above the cap need your approval. Unusual sign-ins are flagged; you decide whether to close an account.
Logged
What changed, when, and who approved it — kept in your panel and summed up in your monthly report.

We plan. You approve. We do the work.

Your panel · change requestIllustrative demo

Review an unusual sign-in

Planned by VNYX · runs only after you approve

Review the sign-in noticePreview
Check the account with your officePreview
Read the proposed next stepPreview
Keep the decision in your recordPreview

Waiting for your approval

Illustrative only. We flag unusual sign-ins; closing an account needs your decision.

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Claims ledger

Six lines we hold to

What we say. And what we won’t.

IT marketing is full of phrases that sound reassuring and mean little. These are the ones VNYX uses, next to the ones it has struck out.

We say“Monitored and verified 24/7.”Checks run on your servers, backup and firewall around the clock, with alerts to VNYX and you. Anything that needs a person is answered in writing, Mon–Fri, 8 AM–8 PM ET. Outside those hours we respond to outages; anything else is answered the next business day.

We won’t say“staffed phone cover.”There is no call center staffed through the night, so we don’t imply one.

We say“We build and run it.”That’s what VNYX is. You approve the plan; we rehearse, check the results and keep the record.

We won’t say“Our team of experts.”We name who is responsible: VNYX.

We say“We check your plan against our catalog before you see it.”Code checks every plan against fixed rules — sizes, backup, connection, price — before it reaches you.

We won’t say“Hand-reviewed by our engineers.”We won’t promise that a person reads every plan.

We say“Reviews only when they’re real.”When there are real ones, they’ll be here, with permission.

We won’t sayInvented testimonials.No made-up quotes, logos, ratings or customer counts.

We say“Fixed public fees.”From $1,900 to set up a move, then $45 per person a month to run it, plus infrastructure at exact cost — on the fee schedule.

We won’t say“Call for a quote.”Moving an office, building from scratch and hosting a system all have a public price.

We say“Dedicated to your firm — and yours to take with you if you leave.”If you leave, VNYX moves the environment and your data into your firm’s name.

We won’t sayAnything built on lock-in.No hostage data, no maze on the way out.

On regulationsVNYX never claims to make a business “compliant.” It moves and runs your infrastructure — servers, firewall, online backup, monitoring, approved changes — and shows you every month what was checked. Your obligations are yours to confirm with your own advisor.

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Next step

Free · no access

Start with a plan that touches nothing.

No access to your systems
A free plan with a price and a timeline
No sales call, no obligation

Get your free plan

Questions first? Read how we work.

Trust, written down where you can check it.